Reviews

I called on Friday to get an appointment to have my AC units checked and I was able to get an appointment Monday afternoon. Kyle called to let me know he would arrive in 15 minutes. He was right on time. He explained that he would start in the attic and then let me know as he what he was doing and checking throughout the process. When he was finished he showed me a wire that caused all the problems. He took the time he needed to figure out exactly what was wrong and fixed it! He also changed the filtered and let me know that I only had two left and I should pick up a few the next time I was out. When Kyle gave me the invoice I was pleasantly surprised at how reasonable it was considering all he fixed and cleaned as well as the time he spent. Kyle made Al Britt my A/C & Heating Company for life! I strongly recommend them and if I could I would give them 10 stars! Thanks Kyle for you perseverance in find and fixing the problems and thanks Al Britt for sending Kyle for my service call!

Have been,with these good folks for 20 years! Never disappoint.

As always Al Britt’s team replaced the AC system as promised. He’s the only one I call for my HVAC problems.

Very professional, knowledgeable, good pricing, excellent cleanup, friendly employees. Highly recommend AL Britt for all HVAC needs. Replaced our AC unit with Trane and we are very pleased.

My heat went out and it was a cold night. I contacted Al Britt and was not expecting to see a service technician on the same day, but to my surprise, Jeff Looney was sent to see what my problem was within an hour of my call! He repaired my system and I will be using Al Britt in the future to replace my heating system. The service and professionalism was GREAT!

Kyle kept our old unit running thru last year and he and his team were thoughtful and efficient while installing our new unit. I can Highly recommend Al Britt.

Quick scheduling and prompt, efficient service. Could not have any better company or technicians to take care of our heating and air systems. Very appreciative of the excellent service and personable and respectful manner in the handling of their business and our HVAC needs. Thank you so much.

I want to write this unsolicited review based upon my experience with Al Britt Air & Heat. Last Thursday I had the need for a new HVAC system. I called Al Britt's company and they were immediately responsive to my call. They had someone out first thing and received the estimate and delivered the new system and completed installation the next day. No delays, no excuses----they did what they said they were going to do and did it when they said they were going to do it----nothing more and nothing less! That in itself is unheard of in today's world! Additionally, Al's price was thousands less than any competitor. I strongly recommend you contact Al Britt Air & Heat should you need their services in the future. Mark Beanblossom

Our air conditioner died on one of those insufferable hot summer days that Memphis is known fort. Our regular AC guy would not respond to our calls. Mr....

Replaced our old unit in about half the price of what some local memphis area competitor priced us I stayed pretty cool through all this heat! Al Britts got a great group of men working for him very polite, respectful and knowledgeable! I would highly recommend this HVAC company ! Jeff ,Gannun & Kyle got the job done!

Great experience with this company

Very professional

This is an A1 company great work and cheapest prices. Even came out to help my elderly mother on a Sunday and theyre not even open on SUNDAYS!!!! And they called to check on her later!!! These are good people!!! And I highly recommend them

This company was great!!!!! They were professional and timely

Estimator came out to give me a quote on complete replacement. Stood on the attic stairs for two minutes. Came down and told me my roof pitch made it hard to work due to the limited space and with the heat, he wasn’t going to quote me. Gave me no other options. Didn’t look at the compressor or offer his repair team to come out. Turns out, after being looked at by two other companies that we just need a compressor replacement. My wife has a disability and we’re living in a hotel right now until this work can get done. We wasted time calling Al Britt, and we’ll never make that mistake again. Take a hard pass on Al Britt, as they don’t seem to care much about helping people out. Update: we replaced the entire system, and used a reputable company who did the work without hesitation and because they wanted to help people.

Air conditioning went out while temps were in the high 90s. I was concerned (miserably hot) not only for myself but for my long-haired fur-baby (even more miserably hot). A family member recommended that I call Al Britt Air & Heat and I'm passing along that favor to anyone having AC issues. The Al Britt team's prompt, professional responsiveness kept our figurative bacon from frying and is *the* benchmark for air conditioning and heating service. Give them a call!

After getting horrible service from Conway and Hiller which amounted to money spent and no resolution of the problem, Al Britt came out and fixed everything...

We purchased a Trane HVAC package (our 2nd system purchase from Al) in March 2020. They have maintained it with preseason servicing. We developed a coolant leak. The response was a bit slow but acceptable. The first visit the tech recharged the system with coolant. It worked for 9 days and the system went out again. The 2nd visit the tech diagnosed and found a leak in the coil. Fortunately, we were still within the warranty period for parts and labor. Al's crew got us a new coil, replaced it and we are enjoying a cool house again. Thanks for your efforts!

Excellent service and fast installation! Bought my second unit from Al Britt in 2 years due to recent storm damage. Will return again if needed A+

Had Al Britt install a mini split on in a room over a garage in my home . Exceptional workmanship and service and topped with great price. I highly...

Al Britt installed my new A C unit and new heating with quality products and parts . Easy to communicate with and no pressure sales tactics . His professional work and demeanor exceeded my expectations. Al Britt Heating and A. C is a five star company that i highly recommend .