Reviews

I was concerned about my 2 19 year old AC & heating units so I thought I would get 3 estimates before the hot summer of 2020 was here. My first call was to AL Britt was because of his TV ad & in 1969 his uncle Milton installed my first central AC.. Al came out as he said he would & walked thru my 2 story home counting the vents and their sizes and noting the old unit was the correct size needed for this space. He then went upstairs & did the same, suggesting I install a 2.5 unit since I had created a new addition upstairs. AL then sat down with me & my wife & explained step by step what would happen if he got the job & the cost of each unit. He answered all of our questions. His expertise impressed my wife & made it easier for us to commit to such an expensive but needed project. I had already talked to friends & neighbors who had already changed out their old units & with that, I had no need to talk to other contractors. His TV add proved to be correct, nobody bet his prices. PS AL’s technicians were very good & knowledgeable

Well, this time the ole furnace couldn't be repaired. It just quit, again. I called Mr.Britt and he sent out a technician, Jeff, to inspect it. Jeff told me that after 23 years of use it had seen its better days and couldn't be repaired. Thus a new furnace unit was needed. Jeff offered me two options, I picked one, and he said it could be installed the next day. I said YES! At noon the next day Kyle, Brandon, and Jeff showed up and within 3 hours they removed the old unit, installed the new furnace, and WE HAD HEAT! God Bless Al Britt and Jeff, Kyle, and Brandon. What a Team! If you are having a problem with your HVAC, call Al Britt and he and his team will solve it. I most highly Recommend this company. One can do no better!

I called Mr. Britt this morning to report a problem with my furnace-not providing heat. He dispatched a technician, Mr. Kyle Gregory, who arrived within the hour and promptly diagnosed the problem and corrected it. Mr. Gregory was very professional and courteous. I highly recommend Al Britt should you ever find yourself without a functioning furnace. And you could do no better than to request Mr. Kyle Gregory to provide that service. He was great! I can't say Thank You enough times!

Service was excellent. Could not ask for a nicer company and workers

Our relationship with Mr. Britt goes back to 36 years after we bought our first home. It was a little home in Colonial Acres that didn't have central air or heat. We were expecting our first child and decided to invest in a better HVAC system. Mr. Britt was the most honest and professional person all the companies we called for estimates. Mr. Britt wasn't the cheapest quote and he wasn't the highest either. He was the honest and fair quote. Three years ago our third home needed a new AC unit. We called several companies they all told us we needed a 4 ton unit. Mr. Britt was included in our research for a new unit. He came inspected the unit, measured the area it served and told us we only needed a 3.5 ton unit and explained why and what would happen if we went with a unit too big for the space to be heated and cooled. Again his honest and professional experience sold us on his company. The next year we needed to replace the upstairs unit. Without hesitation we called Mr. Britt and again we were extremely pleased. Since that time we have sold our home and down sized to a condo. Again it was the original HVAC unit and it was all electric. We called Mr. Britt to evaluate our needs and he took care of it while we were out of town on vacation. We left them a key and everything was done when we got home. This is the third home and fourth time we have called on Mr. Britt. We are so pleased with the years of honest advice from Mr. Britt. Their service is excellent and attention to detail has always been impressive. Thank you, Mr. Britt for your years of honest and excellent care.

Al Britt and Kyle x2 were the kindest, most professional and caring and prompt business people i've dealt with in a long time. When a recommendation is needed, Al Britt Air and Heating Company is the best to call for installation of a new unit or just service and cleaning.

I had a major dilemma. A family with a baby was staying in my AirBnB and the A/C went out. It was 86 degrees in Memphis humidity. On Good Friday, mind...