Reviews

At Al Britt Air & Heat we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 107 Reviews

Mitch Roy
08/18/2025
08/18/2025
Al’s man was already working on my unit when i arrived home early Monday morning. My wife and i are seniors. our unit went out sometime Saturday night, and we went to our daughter’s house for the cool (100 degree day).
by the time i had driven the 30 minutes back to my house to meet the repair man, he had already analyzed the problem, and was able to repair our unit right away !
He came in the house, flipped on the thermostat, and immediately the a/c came on.

P Law
04/08/2025
04/08/2025
We highly recommend Al Britt Air and Heat. They were able to fit us in toward to the end of their workday, and we are so thankful! They are courteous, efficient, and knowledgeable. Our technician Kyle quickly solved our problem. He and the rest of their team are our HVAC heroes, and we will continue to recommend and use them.

Lindsay Foley
03/21/2024
03/21/2024
Al Britt and his company replaced my entire HVAC system over 3 years ago. From the initial visit to the installation, Al and his crew were upfront, honest, and accommodating. One of his crew members, Gannun, came by yesterday for a seasonal tune-up of my system and he was prompt, courteous, and knowledgeable. I highly recommend this company for your heating and air needs!

Robert Pittman
01/26/2024
Located in Lakeland
01/26/2024
Located in Lakeland
I highly recommend Al Britt A/C/Heating for your current or future HVAC needsfrom the Owner Al to Supervisor Jeff and Techs Kyle and Gannon, the experience was pleasant and the work was professionally done. Attention to detail was thorough down to the tarp placement to protect my floors and stairs. The pricing was fair and amounted to a substantial savings over the competitor. This dealer will be my first call for HVAC needs. Thanks to Al Britt and Team!

Peter Seunghyun
01/17/2024
01/17/2024
Our furnace stopped working in this extreme cold weather. Mr. Britt was very kind and responsive on the phone. Mr. Kyle Gregory came over in a short time. He was extremely professional, efficient, and helpful and solved the problem quickly. They are truly a wonderful company, and we will continue to use them for our HVAC needs and highly recommend them to others. Thank you much.

The Phoenix
01/14/2024
01/14/2024
Professionalism, Thoughtfullness, Punctuality, Quality, Responsiveness, Great Attitudes, Value
If you want a great experience, this is the place to be! Everyone in this company: On the phone, Owner, Technicians are kind , patient, and willing to help in any way possible. They do quality work, they are quick, efficient, they leave your home the way they found it. Even little things they go the extra mile! This is the best experience I have had with any HVAC company in Memphis. I will continue to stay and refer this company. I want you all to know that I TRULY appreciate each and every one of you!!! Thank You!!!!

Alice Freeman
01/03/2024
Located in Memphis
01/03/2024
Located in Memphis
Hello to anyone who has an interest in buying heating and air conditioners, please look no further!!! Mr Al Britt, Jeff and the team will save you a lot of hassle, trouble and frustration by making this your first and last stop for heating and cooling. They are very knowledgeable, CLEAN and very professional. I am so happy and blessed that I was able to get my unit installed in such a timely fashion.
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