Reviews

At Al Britt Air & Heat we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
107 Reviews

Mitch Roy
08/18/2025
Al’s man was already working on my unit when i arrived home early Monday morning. My wife and i are seniors. our unit went out sometime Saturday night, and we went to our daughter’s house for the cool (100 degree day). by the time i had driven the 30 minutes back to my house to meet the repair man, he had already analyzed the problem, and was able to repair our unit right away ! He came in the house, flipped on the thermostat, and immediately the a/c came on.
Richard Umberger
07/25/2025
Located in Cordova
Al Britt company top notch. Everyone was helpful and friendly. I had both air conditioning unit and heating unit replaced. I love the quality and performance of my Trane. Thank You Mr. Britt
Ira Lynn Dudley
07/16/2025
Located in Cardova
The best, excellent service and tecnicians.
Deborah Parkinson
07/16/2025
Located in Memphis
They were incredible, Kyle and Darren came to fix our 25+ yo outside AC unit the same morning we called. They did not attempt to upsell us but repaired the unit, all working perfectly now. I will recommend Al Britt to my friends and neighbors and to you.
Ray Sharp
06/25/2025
Al Brit and his crew did a great job. Kyle and Darren were very nice and professional. Service was prompt and they stayed in contact with me throughout the service call. Highly recommend!
Sara Javidi
06/12/2025
We had a great experience with this company. I want to specifically thank Cyle and his assistance who came and fixed our AC unit. The service was fast and professional and they immediately spotted the issue and replaced the faulty part. Great job and highly recommend them.
Tia K
05/19/2025
Al Britt's team has replaced two air units for us. In a 100+ year old home isn't not an easy task to deal with the eccentricities of our A/C system. We are particularly grateful for Kyle, who has serviced our units repeatedly. He is always friendly, professional, and knowledgeable.
Don Roy
05/12/2025
P Law
04/08/2025
We highly recommend Al Britt Air and Heat. They were able to fit us in toward to the end of their workday, and we are so thankful! They are courteous, efficient, and knowledgeable. Our technician Kyle quickly solved our problem. He and the rest of their team are our HVAC heroes, and we will continue to recommend and use them.
Pam McBride
03/14/2025
Al Britt -I have worked with Al Britt for many years. Impeccable and honest service . So nice to have a company you can trust and depend on.
Peggy Moore
02/10/2025
I love this company! My husband and I has been with this company since 2021. The stand behind their product and services. I recommend to everyone. Very honest company, great customer service.
Matt Saenger
09/24/2024
Al and his team are great. They have treated my family and me well for many years. I highly recommend him!
Ruth Landers
09/24/2024
Mr. Britt and his company are fantastic. I called him after 5 pm, he returned my call and setup a time for the next morning to come out and assess the issue. The technician had the problem resolved within a few minutes. I highly recommend Al Britt Air and heating to everyone.
Amy Sorkin
08/14/2024
You couldn’t ask for a more caring trustworthy company to work with. Al Britt and his team are friendly, helpful.. just amazing.
Sam Gary
07/12/2024
Located in Memphis
5 STAR
Paul Swanson
06/28/2024
Wow I’m impressed. A company that does what they say they will do and for an agreed upon price. And the serviceman Kyle was friendly, professional and informative. Definitely recommend this company for HVAC service and repairs.
Bill Sternberger
06/27/2024
Al Britt A/C & Heating greatly surpassed my expectations. They came out very quickly, and Jeff diagnosed my problem in a short time. They came out the next day and completed the fix, and I was back in business! They are now my go to company for any HVAC issues!
G K
06/11/2024
Kyle did a great job. He cleaned my units and found no leaks; found no mechanical issues. Very nice technician. Was on time and did to work well. Thanks Nick King
Steve Joiner
06/11/2024
Located in Memphis
Al and his team are wonderful. They are always nice and on time.
Lindsay Foley
03/21/2024
Al Britt and his company replaced my entire HVAC system over 3 years ago. From the initial visit to the installation, Al and his crew were upfront, honest, and accommodating. One of his crew members, Gannun, came by yesterday for a seasonal tune-up of my system and he was prompt, courteous, and knowledgeable. I highly recommend this company for your heating and air needs!
Robert Pittman
01/26/2024
Located in Lakeland
I highly recommend Al Britt A/C/Heating for your current or future HVAC needsfrom the Owner Al to Supervisor Jeff and Techs Kyle and Gannon, the experience was pleasant and the work was professionally done. Attention to detail was thorough down to the tarp placement to protect my floors and stairs. The pricing was fair and amounted to a substantial savings over the competitor. This dealer will be my first call for HVAC needs. Thanks to Al Britt and Team!
Van Smith
01/19/2024
Located in Collierville
Heater out of service. Terrible hazardous roads and Al Britt HVAC came out in a very timely manner(2 hours) and repaired furnace at a very air price. I would use them again.
Peter Seunghyun
01/17/2024
Our furnace stopped working in this extreme cold weather. Mr. Britt was very kind and responsive on the phone. Mr. Kyle Gregory came over in a short time. He was extremely professional, efficient, and helpful and solved the problem quickly. They are truly a wonderful company, and we will continue to use them for our HVAC needs and highly recommend them to others. Thank you much.
The Phoenix
01/14/2024
Professionalism, Thoughtfullness, Punctuality, Quality, Responsiveness, Great Attitudes, Value If you want a great experience, this is the place to be! Everyone in this company: On the phone, Owner, Technicians are kind , patient, and willing to help in any way possible. They do quality work, they are quick, efficient, they leave your home the way they found it. Even little things they go the extra mile! This is the best experience I have had with any HVAC company in Memphis. I will continue to stay and refer this company. I want you all to know that I TRULY appreciate each and every one of you!!! Thank You!!!!
Alice Freeman
01/03/2024
Located in Memphis
Hello to anyone who has an interest in buying heating and air conditioners, please look no further!!! Mr Al Britt, Jeff and the team will save you a lot of hassle, trouble and frustration by making this your first and last stop for heating and cooling. They are very knowledgeable, CLEAN and very professional. I am so happy and blessed that I was able to get my unit installed in such a timely fashion.
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